What if I want to file a complaint?

Then we start by saying sorry! We think your satisfaction is very important, but unfortunately we also sometimes make a slip. We take complaints very seriously and do everything we can to help you.

How to proceed?

• We are of course happy to help you. Please contact our customer service. You will receive a substantive response from us within 5 working days.

• Not satisfied with the answer? Send a message to our Customer Service Manager. You can reach him by e-mail or write a letter to the address below. You will receive a substantive response from us within 5 working days.
  
  Bravour
  Attn. Customer service manager
  De Rijn 7c
  5684 PJ Best
  The Netherlands