Why haven't I received an order confirmation yet?

An order confirmation can sometimes be delayed due to pressure in our system. It can take up to half an hour before you receive the order confirmation pre-e-mail. Have you not received an order confirmation after half an hour? Then you may have made a typo in your e-mail address. We are happy to check this together with you. Please contact us.

Tip: Also check your spam folder, sometimes the order confirmation ends up there.